UrTechCity IT Solutions

ABOUT US URTECHCITY IT SOLUTIONS is operated in Quezon City, NCR, Philippines. The company was started in response to ever increasing needs of high quality Business Process Outsourcing Services and IT Outsourcing Services. We are a Contact center and IT outsourcing company that delivers Innovative, Quality-driven, Customer Service and IT solutions across all industry segments. We are engage in Telephone and Internet contact, Call Center Operations, Software Development, Manpower, Outsourcing, Management, Telecommunications, Sales, Customer Service and Marketing Efforts. We provide multi-channel approach such as Voice, Non-Voice, Inbound, Outbound, Sales, and Technical Support for our Call Center services. We also provide design, development, analysis, implementation, and quality assurance for our IT services. We bring a whole new class of services and excellent approach to customer’s needs and satisfaction. We serve an extensive portfolio of services in the most professional manner adhering to the industry’s standards. We ensure to provide inevitable commitment to provide superior services. We value Customer Satisfaction that plays an important role within the business. We are dedicated to enhancing customer productivity by providing superior customer support and service. We focus on our customers’ needs by delivering high-value support by fostering teamwork and continuous improvement in everything we do. We are dedicated to the success of our clients, their company and the people within our own company. We ensure to implement and execute the highest possible standards. Our management team is committed to providing all the resources necessary to our Quality Information, Policy and Objectives. By working together with our employees, partners and clients. We ensure our teams have everything they need to focus on delivering an outstanding customer experience during each and every interaction. We have the best team ready to work the way clients want. For our Call Center, our team is consisting of 100% highly trained employees which can do both Inbound and Outbound calls. They are highly trained in customer service accounts (TECHNICAL SUPPORT, INBOUND and OUTBOUND, CUSTOMER ASSISTANCE and UP SELLING). For our IT, we have the most experienced hardcore and rock-star software engineers that can do website, and app development. They can do ANALYSIS, DESIGN, SOFTWARE DEVELOPMENT, QUALITY ASSURANCE, and SUPPORT . We consistently monitor our operations to guarantee the best results in all aspects of our operations.